Your Privacy Matters
Privacy Policy
How we collect, use, and protect the information you share with us.
Overview
Xiomara's Wellness Massage ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, book an appointment, or contact us, and how we use and protect it.
Information We Collect
When you book a session, purchase a gift card or package, or reach out to us, you may provide your name, phone number, email address, and details about your health, wellness goals, or areas of concern so we can tailor your treatment.
When you visit our website, our hosting and analytics providers may automatically collect limited technical information such as your device type, browser, and pages viewed. This helps us keep the site working well.
How We Use Your Information
We use the information you provide to schedule and confirm appointments, deliver and customize your massage therapy, process payments, respond to your questions, and send appointment reminders or occasional updates you have asked to receive.
Health and intake information is used solely to provide safe, appropriate care. We do not sell your personal information.
Booking & Payment Providers
Appointments are scheduled through our third-party booking provider, and payments are processed by secure payment processors. When you book or pay, the information you submit is handled under those providers' own privacy and security practices.
Sharing of Information
We share your information only as needed to operate our practice, for example with the booking and payment providers described above, or when required by law. We do not rent or sell your information to third parties for their own marketing.
Cookies & Analytics
Our website may use cookies or similar technologies to remember preferences and understand how the site is used. You can adjust your browser settings to limit or block cookies, though some features may not work as intended.
Data Security & Retention
We take reasonable steps to protect your information and keep client records only as long as needed to provide care and meet legal or professional obligations. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.
Your Choices
You may ask us to review, update, or delete the personal information we hold about you, and you may opt out of non-essential messages at any time. To make a request, contact us using the details below.
Contact Us
Questions about this policy? Email xr@xiomarawellnessmass.com or call (860) 470-6665. You can also reach us at 43 West Main St, Avon, CT 06001.
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